FAQs

International Messaging & Billing

  • Yes. QuickSMS provides global SMS delivery across more than 200 countries and 1,200 mobile networks worldwide.

  • We cover major markets including the UK, USA, Canada, UAE, Saudi Arabia, India, Australia, and most of Europe, Asia, and Africa.

  • Yes. We use direct Tier-1 carrier connections wherever possible to maximize delivery rates and minimize latency.

  • Most international SMS are delivered within 5–15 seconds, although carrier congestion or local regulations can occasionally cause delays.

  • Yes, where local regulations permit. Some countries allow full customization (e.g., brand name), others require sender ID registration first.

  • Item Billing is pay-as-you-go. Rates vary by destination country and are clearly listed on your QuickSMS dashboard before you send.

  • Taxes such as VAT are itemized separately where applicable. You can view detailed invoices and tax breakdowns in your account.

  • Yes. Delivery receipts (DLRs) are available for almost all countries and show whether the message was successfully delivered to the handset.

  • Yes. Contact our sales team if you expect to send over 100,000 messages monthly — we offer custom volume pricing.

  • Yes. Send messages with Arabic, Chinese, Cyrillic, Hindi, or emojis without issues using Unicode encoding.

  • Yes. Our platform lets you schedule messages to different countries at optimal local times, adjusting for time zones automatically.

  • We guide you through India's Distributed Ledger Technology (DLT) registration, helping you register your sender ID and templates legally.

  • We support sender ID pre-registration in the UAE and KSA. Both countries require approval for marketing and transactional traffic.

  • Yes. Our support team will assist you with country-specific compliance requirements like opt-outs, content regulations, and sender restrictions.

  • Only successfully submitted messages to the carrier are billed.

  • We accept GBP (£), USD ($), EUR (€), and other major currencies depending on your billing country.

  • You can add funds via credit card or bank transfer. Prepaid credits are applied instantly to your account balance.

  • Yes. You can configure account spend thresholds and alerts to control and monitor your monthly SMS usage and costs.

  • Our billing and support teams are available via email and live chat to assist with invoices, payment issues, or volume discounts.

  • No. Messages are charged on a per sent basis.